Awful - Jonathon Tores - scam!
When I politely explained that I couldn't afford to pay for their publishing deal (And that theirs was the most expensive I'd gotten) he told me I'd never get published and hung up on me. Then I called another employee and told them what happened, she just tried to get me to do a deal with them too. Their customer service man I got through to was seemingly so fed up of his job. I got told Id be contacted by their manager to make my complaint - I haven't. I've scorched their 'reputation' online and got a response saying they'll deal with his manager, but ultimately this entire company is one big scam. Do not do it!!!!