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Elpidio Rafanan

United States

1 Reviews
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1 review

Jetpac Travel eSIM

Jetpac listens to the voice-of -the-customer

I earlier posted a 1-star review reproduced below. After, Jetpac reached out to give a pro-rata refund of unused data and granted the new-user promo. I applaud Jetpac for listening to the voice of a customer and for their commitment to continuous improvement (six sigma!). Hence this revision to 4-star. Earlier post of 21 Sep: Lesson learned. Never used Jetpac before, so I gave it a try - bought 10 GB for 30 days in India. It was very unreliable - sometimes it worked, most times not. I had to go back to Maya to ensure coverage. At expiration, I still had 5 GB left. I did not even think of asking for credit as they refused to give me the new user discount that lured me in the first place.

2026-09-21