They sent the wrong items to me and…
They sent the wrong items to me and admit to it, but do not want to refund me for the items unless I send them back and go through a lengthy process to do so, plus they are asking me to pay for the shipping even though they sent the wrong items. I would like to send them back for a FULL REFUND and have them pay for shipping. They continue to ask me to give them to a friend instead and accept a 30% coupon????