I ordered a 12oz tumbler
I ordered a 12oz tumbler. All I got in the mail was the lid. I like bison products. But this is bad. Just the freaking lid. Well I’ll see how customer service is. I am editing my review to a 5 star. After Jeremy reached out after my 1 star review. They got things settled and fixed very fast. I based my one star review off my initial product I received. This company is very straight forward small business trying to compete with larger companies that big box’s stores like to push. This company will take care of you. I just received my tumbler in the mail today. Which I ordered another one for my wife. Which arrived today as well. I wouldn’t hesitate to order off them again and recommend them to a friend. Businesses make mistakes. This company takes care and fixed it fast. Thanks to Jeremy from bison coolers. Very pleasant exchange. And quick turn around.