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Anu

Australia

1 Reviews
3 Reads
0 Useful

1 review

Rotimatic

60 days past original delivery date

From customer service point of view it’s pathetic. I ordered it on 12 th Feb 2026 and they got delayed no delivery on 24th April they got delayed again said will send on 17th May2026 Still no delivery In total I have waited for 132 days Original delivery date: 24 April 2026 now 60 days past the original delivery date. Revised delivery date: 17 May 2026 now 37 days past the revised delivery date. It’s 23rd June 2026 now . They are not transparent with customers if they don’t have product or issues with delivery they should set expectations right before the customer pays for their machine. Atleast they know what they are getting into. They don’t respond after certain duration. It’s taking customers for granted. They should put ppl in queue and then when product is ready can ask for payment or take half advance initially . This is crazy . According to me they should stop selling it to overseas customers or only sell in Asia or Singapore. I would never recommend it to someone else. A company who does not respect its customers should not be in business.

2026-06-23