GARBAGE QUALITY
The quality is total garbage. The rug I ordered shed more than usual, and threads were constantly falling out. I thought it would be OK since I'm careful while cleaning, and it's in a room I rarely use. It's been 6 months now, and the threads on the back of the rug are pulling up. I noticed the entire rug is falling apart and splitting. I don't think the rug will last through the year. Customer service said they don't care since they only guarantee a rug for 30 days. Complete waste of $850 and a company that doesn't care if their product lasts.