Scammer company
Scammer company. Paid for their Singapore server to host our website but since day 1 while we are doing testing and backup they block our server access for multiple times daily. I replied their email saying we are doing testing and backup they replied ok but still continue to block. They said its their system auto block so they cant do anything. Today we reset the server after they said they had restore our connection but I still can't access the server and instantly got an email to say access blocked again. I ask for refund since its not workable and they refused to refund and say no such thing as refund in their company. They claimed their server is all ok and nothing they can do. So avoid this company unless you want nightmare for your usage. Below is an example for their email. Which they cant explain to me how why our testing usages will trigger their auto blockage. We would like to inform you that the network has been automatically blocked due to abnormal traffic from your server. If you have not made any changes, please access the server via the console and check the logs for any potential attacks. Additionally, we have not found any rebuild logs indicating recent activity. The network will resume automatically once the traffic reduced. Thank you so much Best Regards, Luis Andrews Technical Support Department