Selling old (almost expired) and dirty packages
We got a package of formula that was dirty (and previously wet, as it has dirty wiping marks on the box). It also expires in 6 months. I ordered this before from a different shop and it was good for 1.5 years (when I got it) so the package I was sold here was at least on the shelf for a year and in the last 3rd of it's shelf life. IMHO it is not ok to sell that for full price (given that the box was dirty (even though the actual pouch inside was not compromised) and it was in the last 3rd of it's self life. I talked to their support and they told me that the shelf life is ok (they sell them down to 6 month of remaining shelf life) and the dirty box is ok too as the pouch inside was not impacted.