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Genevieve Lee

United States

1 Reviews
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1 review

Oncloudwalk

SCAM COMPANY

I ordered three pairs of shoes from this company On Cloud Walk, all stating that they were orthopedic shoes. Each pair were around 40.00 each and the pictures of the shoes looked nice. I was anxious to get them. The 1st two pair took 3 weeks to arrive and they wrapped tight plastic, no box, just in a bag. Both pair were too big and looked cheap and very uncomfortable, no arch support at all! I got email stating the 3rd pair to arrive by July 7hth. I hoped that pair would fit and be better, if not I could return them all together. The 3rd pair arrived 6/30/21 and were too tight. I contacted them by email (only way possible, as no phone number available) I was told NO refund as I was out of their 10 day return window. I emailed again with proof of delivery of 3rd pair on 6/30/21 well within their 10 day window. Their return email stated that i need to contac them thin 5 days. I wish I had read other's reviews before ordering!

2021-07-06