UPDATE: ISSUE RESOLVED BY GEEKVAPE - ORIGINAL: I will be putting in the effort to get this review online everywhere possible to compensate for the lack of effort I have received from geekvape.
UPDATE: GEEKVAPE DID END UP HAVING ME SEND THEM MY DEFECTIVE DEVICE AND UPON VERIFYING THE PROBLEM THEY HONORED THE WARRANTY AND SENT ME A NEW DEVICE. IT TOOK A BIT LONGER THAN I WOULD HAVE LIKED BUT I AM CHANGING THE 1 STAR TO 4. EVEN THOUGH I WAS HEATED AT THE TIME I DID BUY A BOOST PRO WHILE I WAS POSTING THE ORIGINAL REVIEW BECAUSE I LIKE THE RUGGEDNESS OF THEIR PRODUCTS AND THE BOOST AND BOOST PRO HAVE BEEN ALOT LESS LEAKY AND MESSY THAN OTHER DEVICES I HAVE USED. THE BOOST PRO USES AN 18650. I REALLY LIKE IT BECAUSE IT ELIMINATES THE POTENTIAL FOR BATTERY ISSUE RENDERING DEVICE UNUSABLE. I purchased A Aegis Boost with internal battery, after a month it does not work and says battery weak when fully charged. I have attempted to make a warranty claim and was only able to get in contact with geekvape through the chat feature. I provided all the information that was requested and was told I would receive an email from a service rep. Its been a week and I have tried to get in touch again a few times because I have no email. Now all I am getting is the run around. The customer service is nill and warranty is apparently nothing more than a printout. I will be putting in the effort to get this review online everywhere possible to compensate for the lack of effort I have received from geekvape.