Bad customer service. Poor quality.
I ordered a $5,500 copper fire pit. It took over 8 months to get it which is no problem to me. COVID was crazy so I don’t fault delivery or production. However when I got the pit, it was badly damaged and the copper material is very thin. I bet it gets banged up by my kids super quickly. The 1-star is because they will not respond to my request for resolution; whether it be returning it for replacement or refund for the quality or just a small discount so I can have the dent beat back out. I’ve attempted via phone and email. Nothing. Terrible customer service. Poor quality product which isn’t worth the price tag. I’d research other options.