Bad experience
I bought a ND filter for my lense on the 22 of May and never arrived. I started my claim 16 of June. They ask me to wait patiently and I did. I had to claim again after no having any news. Finally after a few times trying 7 of July they told me that they were getting the refound. They resolve the problem at the end and reply at every message. But the communication was slow and only by email.