Great prices/products. Crappy customer service
Great prices and products but when you reach out and email customer service you don’t get a reply. The “return/exchange” section of the site only talks about returns and not exchanges, hence why I reached out in email to customer service 9/24/2022 when we received our order 9/23/2022 and they messed up on one thing. I ordered 7 of the 8 pc hot pink dinner plates. They sent me 6 and then a pack of “take me out to the ball game” Plates that I did NOT order. I just wanna exchange for my hot pink plates like I originally ordered. Customer service has not ONCE tried to reach out to me and the “return” window is 15 days only.
