Smart Envi - Good Idea but not so good execution
Purchased a total of 3 smart Envi Heater. The heating element, packaging and customer service are great. The Wi-Fi of the heaters constantly loses connection and takes the smart functionality almost out of this heater. The first heater I purchased had to be returned because it would lose connection. When the heater loses connection you are unable to set the heat, monitor room temp etc. I have purchased 3 over a 2 month period and all of them have the same issue. Now the next issue which are the thermostats. I have two of these heaters in one room on separate walls. One thermostat reads 2 degrees below and thermostat reads 2 degrees above the actual room temperature. So you have to “fiddle” with the setting to find a comfortable actual temperature. The heater is relatively nice in appearance and each 500watt heater will actually heat about 150sq ft. These units are more expensive than competitors due to the “smart” capability. However these heaters have inaccurate thermostats and the smart capability needs work or better components. I would not purchase immediately and give these guys a year or two to work out the bugs and get better components installed. When you do have an issue and you will, customer service does respond quickly. Solid 3 stars…good but far from perfect. Update on 11-19-23. Submitted a review on the Eheat site but it has conveniently not been published. The company also asked for “more information” about this purchase if I didn’t submit personal information, the review here may be removed. So eHeat actively doesn’t publish reviews and challenges reviews when they can. To their credit the CEO did call and said all the issues were with their firmware. After multiple unplugs, etc, the issues still remain. I have the same issues with 3 of 4 heaters over a 3 month period. I have therefor revised my rating downward to 2 stars.