The service was terrible. Made me lost my money
The service was just terrible and made me lost all the money for my tickets. I had tickets to see Neil deGrasse Tyson, a show that was postponed several times because the pandemic. A week before the show was actually going to happen, I tried to confirm that my tickets were still valid (the downloadable tickets kept saying 04/05/2020, instead of 11/16/2021), but SecureBoxOffice didn't answer my question until the same day of the event. Before that, although they connected me several times to a chat, this one always closed after a brief period of time elapsed, without warning and not answering any question. Never again with this company!