My dog will not eat these
My dog will not eat these. She does not like the taste. I have tried everything to get her to take them. When I contacted customer service regarding the 90-day guarantee, I was told that the guarantee was only if I tried it for 90 consecutive days and it didn't cover the cost if your dog doesn't like the taste. BULLSHIT!!!! That is not a guarantee. How am i suppose to know if my dog will like the taste? I rec'd a refund of $16.xx when i spent $56.xx. How is that supposed to make me feel better? You should stand behind your product and refund the $. I was even willing to return the unused/unopened product, but was told you can't accept product once it's been opened/unpacked. The jars are sealed, so why not accept your product back? I am assuming (maybe my fault) that you know that some dogs don't like the taste of your product, so that is why the 90-day guarantee doesn't cover that. Again, total BULLSHIT!!!! Do better. You say you are a USA based company, so act like it. Take care of your customers and refund for the 90-day "guarantee". Or, don't call it a "guarantee" at all. Just sell the product and quit telling people there is a 90-day guarantee. I am hoping this reaches the right person in the company and you make it right. I would even be satisfied with a refund for 2 full jars (again, I will return the unopened containers to you). I intend to blast social media with negative reviews for this product if this isn't fixed. Offering me a measly refund is not the answer. DO BETTER!!!!!