Not true to length for paying customers …
OK first I’m gonna start off by saying the wig is great in terms of quality and in terms of the shipping, Now let me get to the cons the wig it is not true to length. I received a wig that looks more like a 14 inch16 inch wig, when I ordered a 22 inch wig! and I clearly know what a 22 inch wig looks like, but customer service says that the hair should fall at different lengths all over your head. and that the length doesn’t come from the back of the hair even though everyone knows the length comes from the back of the hair, they believe to measure from the top of the hair. I bought this wig from a YouTube review and the 22 inch wig was close to the You-tubers Waist this hair is only at my shoulders, they gave me a $20 refund because the top of my hair measure 21 inches but the back of my hair measures 16 inches and they argued me down saying that’s how it was supposed to be.