Do not buy the Illy ese machine.
I wish I had read these reviews before buying the ESE coffee machine. I like the taste of the coffee, but I am disappointed with the machine, no temperature control and more importantly no volume control for the amount of coffee dispensed. I expect more than 50ml of coffee for a Lungo. I have contacted customer services and they sent me videos of how to do this, but it wasn’t for the machine I bought. They have asked me to send videos of how I am operating it, but they are not responding to me anyone. If I could I would send it back!