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RB

United States

2 Reviews
3 Reads
2 Useful

2 reviews

Hermosahair

Good Customer Service

I wasn't pleased with the wig I purchased. I reached out to the company to express my issues and they advised I send it back. I had to pay for shipping but after a few days they did issue me a full refund.

2025-11-07
Tinashe Hair

Buy at your own risk

Deceiving Business. The quality of the hair is a hit or miss. I have purchased 8 wigs in the past several months. For every good one there is a bad. I have had more bad experiences than good. The lace is white now as opposed to medium brown, the construction of the cap is thrown together, the hair is thin on some of the units and the last and final straw was being offered five dollars off in exchange for a 5 star rating. I would NEVER lie in exchange for anything. It is actually insulting to have a company reach out to a consumer to offer them any amount of money for a positive review. If your company has good quality hair you wouldn't need to do all that. Its just interesting now all of a sudden this company has majority five star ratings when months ago there was 61% 5 star ratings now they are up to 80%. Its a shame that people would rip their own off for a company that is deceiving all of us.

2021-07-28Helpful 2