Be prepared for a frustrating experience
I ordered a battery with an adapter cable for an Ecoflow. Initially all went well although the company charges you additional money at checkout to be able to return an unsatisfactory order. The battery came, we'll packed, within a few days. However, the cable, necessary for testing and charging the battery was shipped from a separate location. This item was shipped via the Fedex/USPS system. This has not gone well at all. Two weeks out from ordering the cable has not arrived. It has been stalled in the FedEx system for days and days at a location less than 400 miles from me. The worst part about this experience has been the very bad 'handllng' I have received from Watt cycle customer service. They do not answer phone calls and emails are responded to once per day. Just like dealing with a company in China. Worse. They do nothing but attempt to play you along making then breaking promises. Doing nothing at all to make their decision to ship this critical component by the cheapest and slowest possible method in order to increase their profit by a very few dollars. If you can find another place to get the cable do so.