Perfect fit, lack of communication
The skirt I ordered fits perfectly according to the size chart, and the fabric and drape is wonderful. So that's PERFECT for the item I ordered. It would be a 5 star rating if it weren't for the lack of communication and transparency. I ordered Nov. 25th and paid extra for the express mail, delivery time should be 8 to 20 days. And then there was silence. Dec 15th I asked for the tracking number, no response. Dec. 18th I again asked for the tracking number and gave them two days to respond, otherwise I'd dispute the payment via Paypal. Now they responded, told me it might take a couple more days (it wasn't really urgent, I just wanted some communication) and I received a tracking number the next week. The skirt then arrived quickly and, like I said, it's PERFECT. I just think the company should be more transparent about their processing times, because they actually start makin the item after you ordered, and depending on how many orders they have it might be a month before the tailor gets to it.