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mary grace gatdula

Germany

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BRIDALMELODY

Best online bridal gown shop!!!

I've been checking a lot of bridal gown pages in instagram since I've been planning my wedding with my partner since the start of the year. I saw BridalMelody appear in my instagram feed and I really loved the sketches and the actual gowns that I saw and so I decided to check their site and got to know the background of this company. And though this company is located in China which is miles away from Germany where I'm currently living, I thought of inquiring about their wedding gown packages. From the moment they replied to my first email, I already felt really taken care of. They answered very promptly and they took time to answer every question that I had about the gown & the process. I finally had my whatsapp meeting with the head designer, Amy and after that call, she already had my full confidence. She really listened to me and advised me on which gown would fit me best. I gave different pegs and she gave her expert opinion on what to go for and vice versa. She explained to me in detail which exact laces and material they would use for the gown that I wanted. I gave a cap on my budget and I was so happy that they made it work. Amy also knew that I needed my gown in less than 6 months and she made sure that she'd stay on top of it. The measurement guide they gave me was really easy to understand. Everything was done virtually/online and I could say that I had no stress/issue with the entire process. Amy gave me updates constantly so I know how my gown is doing. When Amy finally sent me the photos of my gown, I was just so happy. She made my dream gown come true!! The gown is exactly how it was sketched and how I dreamt it to be. I got the gown I think 3 weeks after they shipped it out from China. I received the gown 100% intact and when I tried it on, i was just in tears! It was perfect. The gown fit me like a glove. It was absolutely gorgeous! They even gave me extra laces just in case I need to have it adjusted. The overall experience with Bridal Melody is just wonderful!! Very customer/service centric and they are with you every step of the way!! i can't wait to wear my dream gown on my wedding day!!! Thank you Bridal Melody for all that you do! <3 Wish you all the best and success in this industry! - Grace Gatdula

2021-08-01