New Zealand
Blackview refused to pay for the return fee for the dead phone. Said they would send me the faulty part and I would have to pay for the repair. This was a discounted phone so guess they already knew it was faulty. I now buy excellent Doogee phones. Shame on you Joanna and David Xu from Blackview hk. Disgusting Service
The phone arrived dead in the box!! Would not accept being charged. They firstly said they would send the replacement part and I would have to pay for the repair??? They then asked me to return the phone and they would pay the postage. This was $120!!!! They sell there faulty phones at a discount price and dishonor there warranty. Theives and liers. Shame on you Joanna and David Xu. They denied receiving it and after 2 months of everyday haggling refunded me the cost of the phone but no return