I wish I could give less than 1 star
I wish I could give less than 1 star, this has been a huge headache, they contacted me in regards to my AT & T bill, and I agreed to a $700 settlement back in May. It is now August, and they are continually trying to charge me $139 , which I did agree to , but after receiving settlement only. Every time I get correspondence from them , it spins me in a circle, they never read the previous note and are always advising that my settlement is coming from AT & T and try to pt the blame on them. If this is the case I don't owe them anything, because they aren't doing anything to help. I've been waiting, and been told the check was ailed, and that I need to send direct deposit form, and I've been ignored, and told to visit the dashboard, and tons of other pointless replies. I have requested the name of someone to assist me, with no success. the chat feature absolutely does not work !!! This company should be out of business!!!