Poor quality projector / poorer quality service
Purchased a Vankyo Leisure 3 projector from Amazon based on the high ratings and low cost. The picture is grainy, but acceptable. After a couple of uses, the projector dropped from my coffee table, a height of 12 inches. Since then the projector shows a blank white screen, with a dark horizontal line. When I asked tech support, I was told to open the projector up and send them a video of the inside and what happens when the projector turns on. I did this, and sent the video. The tech support then just responded that they cannot diagnose based on a video. I pointed out to them that they did not look at the video (because I had posted it on youtube, and it was not viewed at all). Then they just said to send it in. I said it would cost me more than the projector to mail it to them in China. Then no response. I left a review on Amazon stating what happened. Since then, the product has disappeared from Amazon, and reappeared under a different formulation ("VANKYOMINI" as opposed to "VANKYO"), with one review instead of the hundreds it had before, including mine. Frankly, it seems to me a fraudulent company, running a scam in selling a poor quality product with even poorer quality support service.