Good customer support, awful boosting experience
The customer service is good and they respond to you very quickly, but the actual booster matching process and boosting experience has been very disappointing and I did not get what I paid for. I ordered a Self play CS boost a few days ago and it took a full day after getting paired with a booster to start playing, and 3 days in we're barely even at 25% of the goal. The main problem is the difference in timezones: I'm EST English speaking and was automatically paired with a Russian booster so communication was very difficult between us and scheduling interfered with my work times. The ping difference also made it so I couldn't actually play properly since the booster was hosting, and you guys should know this game is very ping sensitive. We actually won every game hosted on my end because I could help a lot more. That said after 3 days of playing for a few hours each we've regressed back to only 25% progress with 3 losses in a row today. I don't need the money back, let the booster keep it they work hard and your site in general is good, but this was a terrible experience. Please moving forward let your customers know about the ping and communication beforehand since he couldn't do the job on his own when he was the one hosting.