Taken my $570, no item, no response
I am not one to usually write reviews but Veaul has taken $570, with no response, no items, and no refund! I have made an order with Veaul on 20 Jan 2023 however, I later realised they were not able to send my order until after Chinese new Year (Feb) of which by then was too late. Therefore I had emailed 3 times to ask to cancel. They still sent the item regardless. nevertheless, the items is returned back to them. and they are not responding nor refunding me the money! I have sent at least 4 emails and tries to call. I am still awaiting my $570 and I feel this is not just poor customer service, but purposefully 1. sending the parcel out in the first place even having emailed 3 times and 2. Not responding at all now.