Returns Are Expected To Be Sent To China!!!
I live in the UK and the shoes I purchased from this UK registered company (with a company address in Wigan) were not UK sizing (they are shown as a size 280???) and didn't fit in any case; the shoes are also of quite flimsy material, certainly not suitable for outdoor wear with our UK weather, other than perhaps in the height of summer. When trying to return them for a refund I was advised I had to send them, at my own expense, to China!! There is no mention of this requirement in the company's terms and conditions, only that that the company would provide a return address. The company address they keep advising me is not a returns address - I can see from Google maps that it is a small detached house on a residential estate. Despite many emails with their customer services I still do not have a refund, just a pair of shoes of the wrong size that do not fit which they insist must be sent to China. Deal with this company at your own risk!! UPDATE It is now 4th December and I still have not had any refund and they still insist the shoes be returned to China. I have since found this news item on the LBC News website under chinese-fraud-register-uk-homes, which tells us everything about this and other such Chinese companies behaviour and interestingly, Comfyshp have now deleted the UK address they were using as a registered address. Thanks to all who have read my review and my sympathies to those you have suffered the same experience.