I have a new Easun 8kw inverter
I have a new Easun 8kw inverter. It seems to be working but I need help to understand how to change a menu setting. The "chat line" never seems to be available to I emailed their customer service. I explain my problem and all the responder wants to know id my "order number" which I don't have because they never sent me one with the inverter. I have sent copies of the PayPal transaction and the shipping labels but nothing. I don't want to fix/change/return the inverter I just want advice.