We have used Maid Pro for the past…
We have used Maid Pro for the past year(s) and have nothing but praise for the cleaning person (BRI) . However what management is concerned is totally questionable. When Bri was not available, the Company was notified at 7:00 A.M. in the morning , but did not contact us, to advise that Bri would not be available to-day. (her appointment was for 9:00 A.M.). When I called at 10:15 A.M. to inquire what happened to Bri, I was curtly told, that a substitute cleaner would be available later on (11:30A.M.?). I asked why we were not notified of this situation , and why they waited for me to call them, because we were very concerned about what happened to BRI? It was with heavy heart to have to cancel our services with Maid Pro, since their management is way off. being Maid PRO!
