I will never buy another Drone from DJI…
I will never buy another Drone from DJI . You have disabled my Mini 5 Drone to 120 meters with a very sneaky backdoor hack. I have not even upgraded the firmware. I have purchased all five mini models from DJI over the years and I've always upgraded when a new version comes out, but NO MORE. Don't blame the CAA as you have not done the same height restriction to the Air series and bigger drones which makes a complete and utter farce of the drone code. If I want to take off and I am higher than 120m above sea level, I can no longer use my drone. I want a refund. This was not stated when I purchased the drone. [Update] thank you for your response, but you are missing the point completely. The height limit has always been 120m FROM THE POINT OF TAKE OFF. If I am standing on a mountain at 200m, I can still fly my drone up to 120m. Now I can't because of what DJI have remotely hacked with my drone. You have not done this hack to your bigger drones? Why have you only done this to the Mini series in the UK? The UK have different drone laws to Europe? As you well know the UK is not in Europe. This is why the CAA in the UK has gone it's own class markings "UK0". Today on the CAA website it clearly states I can fly 120m from take off point. Have you put these markings on any Mini Pro 5's yet? [Update II] Thank you once again for your reply. Last year I was over 120m up a mountain. The summit was flat. I took off and I was able to still fly 120m from my take off point. This is no longer the case as now it refuses to take off at this altitude. It's like it's only allowing you to fly from ground level. As I've said before, it's just the mini series that's affected. Not the air or Mavic series. You still haven't answered my questions about why this back door hack has applied to the Mini 4 and 5 and not the 3 or 2. These fall under the "UK0" labeling. Are Mini drones being sold in the UK labeled up "UK0?". You need to take a look online at all your unhappy customers who are talking about exactly the same point I am making, and you are doing you best to avoid. [Update III] I think you need to have hands on experience with your product. Instead of reading what's on your computer screen. I'm not getting an error code, all I am saying is that the maximum height WAS set from the take-off point, which may not be ground level. If I want to take off from an elevation of 100m, I could still fly to maximum of 120m. I can't anymore as the height is locked to 120m. The controller is locked to 120m from GROUND LEVEL. This is not the case with the Mini 2 & 3, including the Mavic and Air series. It's not a fault or an error, it's what DJI have done on purpose with a backdoor hack. I've watched several YouTube videos where very well known users which have said exactly the same thing. If you can't get your head around this then there is really no point continuing this conversation, because it's utterly pointless. I've been a DJI customer for the past 6 years, but I'm calling it a day. You have changed the speciation of my drone, and I certainly don't like the way you have gone about it. Please don't quote the UK regulations, as you have not done the same thing to other Mini series drones which makes a mockery the whole suitation especially as none of your drones are even labeled in line with the New Regulations. [Update IV] It's good to know that I'm dealing with a AI chat bots that can't do the job a human being. Your just keep repeating the same response, and I have got absolutely nowhere with you. No solution to the issues raised. Please don't contact me again. You service is absolutely diabolical.
