Not happy with their service at all!
The villa was beautiful but the hospitality was not what we expected. Firstly, we arrived there with family of 9 including kids in 34 degrees weather and there was absolutely no water to drink. The air conditioning wasn't working in one the bedrooms and we were told that it will be fixed in 2 days but no one bothered to even answer our phone calls. No hand-wash, no towels , bath mats in any of the toilets. So basically, if you go there, you are meant to bring everything with you, they won't even provide you water. Overall, villa was clean but I wish we had a better experience.