Can’t KYC account and support won’t help
My wife and I are from the United States and have been trying to verify our accounts for months now. Trying to reverify our account through the app didn’t work and we needed to contact support to get this done. We got the run around with the general customer support and we were apart of the Elite program with priority support so we went that route and only got passive aggressive reply’s with no action. One of the reply’s was “why are you trying to verify an account that isn’t yours”. When we actually do have accounts… so odd. We cant access our accounts to withdraw our funds. This company use to be great but definitely not anymore. I’d advise to avoid.