Horrible support even if you're a whale.
Bad customer Service even if you spend thousands they do not care. they will not give you a solution for your tickets and just give you a dumb answer! I am done with this company or if it is even a company! their customer support have the same names so must be a small store house! If they ban me from this review (which i can see they would) I will talk to my bank and lawyers about them. Everyone I know they have really fun games and you get huge bang for your buck! but the way they treat you if you need help is beyond not enough to even get 10000000000% more for your buck. Do not be like me spend 2.4k into one of their games and not get the help i deserve!!!!!!!!!! Play F2p they do offer good f2p methods! Also when you try to report an agent on their ticket it says Invalid Parameter! and that is messed up! won't even let you report this behavior!!!!!!!! I've had this same person treat me like this with 3 DIFFERENT TICKETS! I will share here what i was gonna say there! IF THEY EVEN LET ME SEND IT! If not i will post it in reviews on another site. This is what my ticket was gonna be about this person aswell: Bad customer Service even if you spend thousands they do not care. they will not give you a solution for your tickets and just give you a dumb answer! I am done with this company or if it is even a company! their customer support have the same names so must be a small store house! If they ban me from this review (which i can see they would) I will talk to my bank and lawyers about them. Everyone I know they have really fun games and you get huge bang for your buck! but the way they treat you if you need help is beyond not enough to even get 10000000000% more for your buck. Do not be like me spend 2.4k into one of their games and not get the help i deserve!!!!!!!!!! Play F2p they do offer good f2p methods! Also when you try to report an agent on their ticket it says Invalid Parameter! and that is messed up! won't even let you report this behavior!!!!!!!! I've had this same person treat me like this with 3 DIFFERENT TICKETS! I will share here what i was gonna say there! IF THEY EVEN LET ME SEND IT! If not i will post it in reviews on another site. Overall this company is not worth dealing with.