I would rate this a negative 5 as well
I would rate this a negative 5 as well. There is no assistance if you are logged out of your account and cannot make a new password. You also cannot deactivate your account with the email link provided in the terms of service. The email link is not valid. There is also no customer service support phone number. Do not purchase if there is any thought you may need to cancel!!!!!! they will charge you money and not be able to assist you in anyway with your account and or charges.