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Alex Fairclough

United Kingdom

2 Reviews
3 Reads
0 Useful

2 reviews

Cubot

Excellent customer service on warranty

Had a recent minor warranty claim (cosmetic defects in the coating on the battery cover), after buying a phone directly from the cubot website The support email always answered within 24 hours on working days (once I'd noticed their replies were going to junk), and arranged to send me a new cover, without needing the whole phone or the old one posted anywhere So I'd definitely buy direct from them in the future!

2022-01-25
Cubot

Just bought a Note 20 Pro, great so far, good for right-to-repair

I just bought a Note 20 Pro direct from the cubot website, and am very impressed so far - both with the performance, and the long-term repairability It has a removeable battery, headphone jack, 2 sim+microSD slot, unlocked bootloader, the option to use microsd as internal storage, and looks like it can be mostly dismantled with just a small phillips screwdriver - very maintainable, one of the few companies that actually believe you own something after you buy it!

2021-09-15