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United Kingdom

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1 review

Omirad

Terrible company who will not refund…

Terrible company who will not refund you in line with their returns and refund policy. Ordered a t shirt in size M and it fitted about 2-3 sizes too small. Tried to return for a refund but refund option was not available and only possible to get the money in store credit to purchase a different item. Then spoke with them over email and they agreed to eventually refund to my original payment method but the shipping for me to return cost more than the actual purchase price of the item. Also had no option to exchange to a size up online but could re-buy the product in a bigger size…? Finally they agreed to send a larger option of the t shirt at no cost as a return and refund wasnt possible. Its now arrived and after I asked for an XL it STILL is far too small but conveniently the size tag has been cut three quarters off. I literally run a size M in everything. Scammers who do not abide by their own ‘refund to original’ payment method policy and all product sizing is completely in accurate . Wasted my money and weeks trying to get a solution. Now still left with something I cannot wear.

2026-09-10