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Seraphim Scheiermann

Germany

1 Reviews
3 Reads
1 Useful

1 review

Elecrow

No support, Elecrow deceives customers

Supported the company at Kickstarter for the new CrowPi 3. During checkout, it said 0.00$ for shipping. There was no information on the whole site that shipping would be applied extra afterwards. Now all bakers received an email, where Elecrow is demanding extra payment for shipping from 34$ - 100+$ (depending on country) and keeps claiming that all bakers saw the estimated shipping fee during checkout. So they are literally blaming over 600 bakers that we all did not pay close enough attention during checkout. Instead of admitting their mistake and trying to find a common solution, they try to evade responsibility, even after so many people spoke up and showed screenshots proving them wrong; they remain silent and keep pretending it was our fault. No refund possible, either pay whatever they demand now, or you don't get any product and lose your money. DON'T TRUST THIS COMPANY! If there is ever any problem, they won't be honest and let you pay for it.

2025-09-04Helpful 1