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M. F.

United States

1 Reviews
3 Reads
0 Useful

1 review

VaccationTravel

I thought I was calling Southwest…

I thought I was calling Southwest Airlines to change my October flight. The person who answered my call represented herself as part of Southwest and collected all my personal information including credit card number, etc. The cost was more than I expected, but when I asked for an explanation she gave me some double-talk and claimed she had already explained everything to me. When she emailed me the "receipt" it came from "Golden Wings International INC" and the booking confirmation letterhead said "Vaccation Travel" spelled with two "c"s. I objected, but she said I had to reply to the email saying I had authorized the charges or my money would be lost. I was afraid of losing my money, so I did as she said. Very foolish on my part. This was a scam. "Vaccation Travel" is a fraudulent organization, representing itself as a partner of Southwest Airlines.

2021-09-24