False advertising and no refunds!
I placed an order for a very expensive unit and it arrived looking nothing like the picture! Everything about the unit was different. The cut wasn't as pictured. The elastic band inside is flimsy and thin but the picture has a thick double strap. When I reached out they basically state they don't do refunds but instead will offer me a big discount on my next purchase! I will never order hair from this company again since they practice false advertising and flat out lie about accepting refunds.