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Sarah Clover

United Kingdom

1 Reviews
3 Reads
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1 review

Miniso

Miniso Edinburgh Overcharging.

Miniso Edinburgh - I brought two items to the till, two pairs of earrings, both marked on the label as £6.50. At the till, they were scanned, and I was charged £13.49. When I complained I had been overcharged, the "supervisor" told me that was what they were scanning at, and they could charge me what they liked. When I complained and said that was against the law, she argued with me and repeated that they could charge whatever they liked. She was rude and hostile. I asked for the Manager, and he said I was correct and in law they could only charge what was on the label, but that I "could not tell them what to do". So - look forward to getting overcharged in Miniso, and not being able to do anything about it.

2025-12-14