Stunned !! +++
Here goes, definitely my longest and most positive review ever: When looking for replacement couch covers this company doesn’t surface on internet. It’s hidden somewhere among the usual results. It took me a bit to come across it while using the famous search. A sincere waste marketing wise. Especially how I got to learn their customer service early on (questions, double checking measurements etc) and their quality of the product I ordered (norsborg replacement for a full 2-seat sofa and chaise longue). After ordering it took them 3 weeks to produce, ship and for me to receive the parcel. On their site it has brief but relatively clear instructions what to do when the parcel arrives before putting (dusty fabric), for washing etc… My order was barely dusty and I put it without any trouble. Also I had a close eye on the sewing, zippers, velcro. Such a decent and wonderful product! I genuinely was stunned. Especially since the product is made in China (sewing), something we’re not used to for all known reasons. The company is Polish but there seems to be a good and clear way of communication between both bases. Minor critic on some details where the frame cover was somewhat bigger, and elsewhere a bit smaller close to almost too tight. It looked all so well and wonderful I was genuinely afraid to sit on it. This was the end of April 2026. And despite I basically live alone without pets, it looks decent and great. Tip: order the fabric samples (up to 5 for free)!! Definitely a win-win. Julia from customer service replied within 48h, accurately, decent, friendly and polite. Also checking details with the technical department went great through her. This is one of those products / companies with such service and quality you kinda know (through many experiences and know stories) it someday by someone will change due to ‘effective’ budget savings just to make more money on the product while the quality and service dies first and then the company wonders what went wrong… Please be different!! I don’t know (yet) how things with the product will develop over the next few months or with washing, but so far: Definitely recommended!