Booked an appointment around 3:45 pm to…
Booked an appointment around 3:45 pm to get the car battery replaced. Immediately got confirmation that they’re waiting for a technician. Then nothing. 4 hours later, nothing. Tried calling, their customer service was closed for the day. 5:30 am they emailed saying “no eta. still waiting on a technician”. 3.5 hours later that, still nothing. Finally contacted customer service to just cancel. I had an important doctor appointment, I can’t sit and wait and wait and wait. At least cancellation was easy. But definitely won’t give them a try in the future.