I have spent 5 hours trying to move a…
I have spent 5 hours trying to move a flight 2 days..to a less busy period..spoke to bot and got no where.. eventually spoke to a human who said the change was made.. i then got an email to say they cancelled the change. The did not respond to emails all day! I spent 3 more hours , finally got a human and then contact stopped altogether. Price to change to the same flight 2 days earlier was $255 then within an hour $322. makes no sense. They changed the dates on our other bookings .. we didnt charge them! Useless no wau to contact them. Never!