PREDATORY AUTO-RENEW
PREDATORY AUTO-RENEW: I found the program clunky and not my style. I paid for a three month subscription, barely used it and then it auto-renewed. I hadn't read the fine print. When I emailed for a refund (my usage was zero, which is of course entirely trackable), the EM staff told me that I had agreed to the charge in the fine print and that there "subscription wasn't based on usage and they have to abide by their policies". So I've lost 90$!