Quality board and helpful support
Overall, my experience with WowGo has been excellent. Despite fewer features, WowGo excels in quality and affordability. After nearly two months and approximately 500km (310mi) of travel, I've thoroughly inspected every aspect of my board while cleaning/maintaining it. I researched the components beforehand, and the main components appeared to be top-quality, trusted brand-name parts. I've looked them over, and they are all genuine parts (most importantly, the Samsung battery cells that come with this model). A great deal of experience has gone into selecting the parts of the board that matter the most. Right down to the choice of bushings and bearings is just spot on. I've pushed it to its top speed on a velodrome a few times and checked for overheating using a laser thermometer with no cause for concern. I keep the trucks quite loose, yet the board maintains stability with minimal risk of wobbles. This board is engineered for high performance and durability, and it is capable of maintaining top speed until the battery drains. As for support, my experience has been very positive. I live in a remote location in Australia. Other companies could not manage to ship to my location, even from within Australia. However, WowGo support overcame the freight challenges and found a way to send the board I wanted by air from the China warehouse instead of domestically for a very reasonable price (I can only assume they absorbed some of the actual freight costs). I was very impressed, as I had done a lot of research and had my heart set on this board as it was right within my budget and perfect (if not a little overkill) for my needs. The estimated shipping was 15-20 days, and it arrived after 16 days (it felt like forever, but I've just double-checked and nope, the estimate was spot on). After-sales support has been responsive, I've sent them a few questions about maintenance, and the staff have always been accommodating and informative. I'm looking forward to the next generation AT model when it comes out, which will complement my Mini 2S.
