Overpriced shipping, under-delivering service
Disappointed. Spent an extra $70+ for 5-7 business day shipping - we are on day 14 (10 business days) and my ‘transferred to local courier’ tracking has zero update in the last 36 hours - and now it is a weekend. I sprung for shipping that was *twice the cost of each item purchased* (4 in total) because of a 10 year olds birthday in 2 days. They will not get their present. The worst part is I reached out to customer service to discuss this setback and the only response I got was to send me the link to the international shipping tracker - the one that hasn’t updated since arriving in the USA and to tell me ‘not to worry.’ Needless to say, shame on me for expecting a business to fulfill the promises it attaches to premium ‘services.’ I will find a different dropship for future purchases. This was unfortunate.