Definitely a RECOMMEND!
Definitely a RECOMMEND! Friendly and Helpful staff. Great communication without feeling "pushed" into anything. If not for my own indecision the entire process would have taken less than a week. Any delays or "slowness" in the process were my own doing; trying to decide if I needed to spend $2k+. They were able to recover a significant amount of data, They only things I could not access had little or no current value, or could be recreated (music, emails, old software installs, etc). The near complete recovery of travel photos made my day. Only negative to me is cost. As a private consumer, spending $2300 to get 750gb of my data back felt a bit like ransom. If I was a company, or small business owner, needing the data to continue my business it would be very reasonable; but as an retired individual just looking to get memories back (photos) it was a significant outlay of $.