Scam Site with No Customer/Dropshipper Support
I've subscribed as a PRIME drop shipper on 2 Nov. And only after the subscription, Kumoten staff tells me that subscribers need to reveal P&C information to Kumoten to "set up" our store. On 3 Nov., one of Kumoten's so-called "staff" - RJ, reached out to me requiring me to provide ALL my P&C details, including Shopee & Lazada's ID and password, email address, and update my address and bank accounts into the e-store accounts. On top of that, they also asked me to deactivate my OTP on Shopee for the "setup" purpose. All of these steps are not mentioned on the Kumoten website for people to consider before subscribing. As a privacy-concerned individual myself, these are factors that I would seriously take into account before considering to make any purchase, which seems like requiring the said information is something that Kumoten wants to hide. The Kumoten staff went MIA on me after I voiced out my concerns on 3 Nov. Until today, 10 Nov., I still have no access to any services from Kumoten, no response from staff, and no chat support on the website. I tried to email multiple times, but no reply either; one email even bounced back from one of the email addresses. Requesting sensitive information without giving prior notice to potential subscribers is unethical and unacceptable. Therefore, I urge everyone to STAY AWAY FROM KUMOTEN as they are pretty much a fake dropshipping site that cheats people into paying and "trying" their services. I am a victim, and I hope my lesson and loss will help others not fall for the same trap.