Positive customer service experience
I tried to use AnyRecover to recover my files from formatted hard disk. It has an easy to use UI. The the recovery was not very satisfactory as most of the files could not be opened. However, when I contacted the customer service team, they were very responsive and helpful, and tried to resolve the issue. When it did not work, they finally agreed to honor their money back guarantee, even though they were reluctant in the beginning. So, my rating is for the customer service, not the product itself. So, even if I don't know how effective the recovery software is in different circumstances (in my case it not work), I guess one can try AnyRecovery with the peace of mind that if it does not work, then they will honor the money back guarantee.